HomeUnited KingdomUser Perspectives: new trends in digital humanitarian action (research and innovation)

User Perspectives: new trends in digital humanitarian action (research and innovation)

Applications close at 12 noon (GMT) on 8 July 2021

Overview

This research will seek to gain a better holistic understanding of how people in humanitarian settings are using their mobile phones. Through an in-depth qualitative engagement followed by a survey to validate key trends and quantify access and usage gaps, the research will help key stakeholders to better understand how people are using their phones in three humanitarian settings and the potential opportunities and risks they might present. The call is open between 17 June and 8 July.

What the fund will achieve

This research is aiming to provide a holistic understanding of the impact of mobile technology on people in humanitarian context’s lives. This includes generating data on people’s experiences of accessing and using mobile technology, including the benefits, challenges and risks of using mobile-enabled services.

Additionally, this piece is looking to provide information on emerging themes and priorities to inform humanitarian organisations
and mobile network operators (MNOs) seeking to design digital interventions with and for affected populations.
The application is open to non-profit organisations and research companies alike.

How to apply

Respondents should submit a full documentation package via email no later than 12 noon (GMT) 8 July 2021. Electronic submission should not exceed more than 5 MB in size per email.

User Perspectives: New trends in digital humanitarian action

Background information on the fund

The Fund is open to applicants whose projects are implemented in countries that are eligible to receive official development assistance in the following regions:

ODA eligible countries

The GSMA represents the interests of mobile operators worldwide, uniting nearly 800 operators with more than 300 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors.

The GSMA Mobile for Humanitarian Innovation (M4H) programme envisions an inclusive digital humanitarian future, where mobile and digital solutions can offer affected populations improved access to and use of life-enhancing mobile-enabled services for preparedness, response and recovery.

Electronic submission should not exceed more than 5 MB in size per email and should be sent to: jcasswell@gsma.com; zhamilton@gsma.com; rkiriutina@gsma.com.

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